Bad Business It was a bad business All around This Lufthansa Unconscionable Mess It was unforgivable Cruel And abusive Agreeing to fly us home Selling us two seats Then suddenly Without warning Blocking us Stranding us And breaking the contract Citing a policy that did not exist It was bad business To turn us away Mark us as no shows And show no concern No care And no regret It was bad business To circle the wagons Throw their reservations agents under the bus Pass a new pet policy after the fact And defend the breach of contract With disingenuous Sophistry And so they lost my business The money for two seats then And six flights since As well as all flights in the future As I would rather walk Now Swim Take a train Or fly on United Than fly Ever again With them It was a bad business All around And they should be ashamed